Sterling Infectious Diseases
McKinney and North Dallas

Insurance and Billing

Coverage

Accepted Insurance Plans

Sterling Infectious Diseases accepts most major commercial insurance plans, Medicare, and select Medicaid plans. The carriers listed below are accepted. If your plan is not listed, please call our office — we may still be able to see you, and our team can help verify your benefits before your appointment.

Blue Cross Blue Shield
Most BCBS plans accepted
Cigna
Commercial and employer plans
UnitedHealthcare
UHC commercial plans
Aetna
Commercial and employer plans
Medicare
Traditional Medicare (Parts A and B)
Medicare Advantage
Select plans accepted
Humana
Commercial and Medicare plans
Other Major Plans
Call to verify your coverage

Insurance plans and coverage change frequently. We strongly recommend calling our office at (972) 497-2055 before your visit to confirm your specific plan is accepted and to verify your benefits, copay, and deductible status.

Your First Visit

What to Bring

1
Insurance cardBring your current insurance card. If you have more than one plan (primary and secondary), bring both.
2
Photo IDA government-issued photo ID is required for all new patients.
3
Referring provider informationIf you were referred by a physician, bring the referral paperwork or the referring provider's name and contact information.
4
Prior records and test resultsAny relevant labs, culture results, imaging reports, or prior visit notes. If you are being seen for a post-ER or post-urgent care follow-up, bring your discharge paperwork.
5
Current medication listA complete list of all medications you are currently taking, including dose and frequency, and any antibiotics you were prescribed at your prior visit.
Billing

Understanding Your Bill

Copays and coinsurance may, if applicable, need to be paid at the time of your visit. After your visit, we will submit a claim to your insurance on your behalf. Your insurance will process the claim and apply any deductibles according to your plan. You will then receive a statement for any balance that remains after insurance payment.

You can view your balance and pay online through our patient portal at any time. If you have questions about a bill or need to discuss a payment arrangement, please call our billing office during normal business hours.

Pay your bill online through the patient portal, available 24 hours a day. You can also call our office at (972) 497-2055 to pay by phone.

No Insurance?

Self-Pay Options

For patients whose insurance is not in-network or who have no insurance and still wish to be seen, please call our office to discuss billing arrangements before scheduling your appointment. We will work with you to ensure you understand the expected costs and payment options available.

Call (972) 497-2055 to discuss self-pay rates and payment options before your visit.