1. About This Policy

SterlingID Medical Group ("we," "our," or "us") is an infectious disease practice located in McKinney, Texas. This Privacy Policy describes how we collect, use, and protect information when you interact with our website at www.sterlingidsp.com and when you participate in any SMS text messaging program we operate.

2. Information We Collect

We may collect the following types of information:

Your name and contact information (phone number, email address) when you submit a form or opt in to receive text messages
Appointment-related information you provide voluntarily
Website usage data collected automatically through standard analytics tools (such as pages visited and browser type)

We do not collect sensitive protected health information (PHI) through this website or via SMS. All clinical records and PHI are handled through our HIPAA-compliant electronic health record and fax systems.

3. How We Use Your Information

Information you provide is used solely for the following purposes:

To respond to your inquiries or appointment requests
To send you SMS messages you have consented to receive, such as appointment reminders or practice notifications
To improve the functionality and content of our website

4. SMS Messaging

If you opt in to receive text messages from SterlingID Medical Group, your phone number and consent will be used only to send the messages described at the time of opt-in. We do not use SMS communications to transmit protected health information.

Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at (972) 497-2055.

5. We Do Not Sell or Share Your Information

We do not sell, rent, trade, or share your personal information with third parties for marketing or commercial purposes. Information is shared only as required to provide services you have requested (for example, with our scheduling software provider) or as required by law.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of electronic transmission or storage is completely secure, but we take reasonable steps to protect your information from unauthorized access or disclosure.

7. Cookies and Analytics

Our website may use cookies or similar tracking technologies to understand how visitors use the site. You can configure your browser to refuse cookies; doing so may limit certain website functionality.

8. Children's Privacy

This website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our website or SMS program after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

SterlingID Medical Group
7651 Eldorado Pkwy, Suite 400, McKinney, TX 75070
Phone: (972) 497-2055
Website: www.sterlingidsp.com